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Privacy Policy & End User License Agreement

Last Updated: January 2025

1. Introduction

Welcome to SilverHub. We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information.

This Privacy Policy applies to all services offered by SilverHub, a skill-sharing platform for seniors in Hong Kong.

2. Information We Collect

Personal Information: Name, email address, phone number, age range, and profile information you provide when registering.

Skills and Interests: Information about skills you want to share or learn, course preferences, and educational background.

Usage Data: How you interact with our platform, including pages visited, features used, and time spent on the site.

Communication Data: Messages sent through our platform, feedback, and support inquiries.

3. How We Use Your Information

Provide and improve our skill-sharing services

Match skill sharers with learners based on interests and expertise

Send important updates about courses, community events, and platform changes

Ensure platform safety and prevent fraudulent activity

Analyze usage patterns to enhance user experience

4. Information Sharing

We do not sell your personal information to third parties.

Profile information may be visible to other community members to facilitate skill-sharing connections.

We may share information with service providers who help us operate the platform (hosting, email services, analytics).

We will disclose information if required by law or to protect our users' safety.

5. Data Security

We implement industry-standard security measures to protect your information.

All data transmission is encrypted using SSL/TLS protocols.

Access to personal information is restricted to authorized personnel only.

We regularly review and update our security practices.

6. Your Rights

Access: Request a copy of the personal information we hold about you.

Correction: Update or correct inaccurate personal information.

Deletion: Request deletion of your personal information (subject to legal obligations).

Portability: Request your data in a portable format.

Withdrawal: Withdraw consent for data processing at any time.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@silverhub.hk

Phone: +852 XXXX-XXXX

Address: [Your Hong Kong Address]

8. End User License Agreement

This End User License Agreement (EULA) governs your use of the SilverHub platform and services.

By accessing or using SilverHub, you agree to be bound by the terms of this EULA in addition to our Privacy Policy above.

9. Software License Grant

Subject to your compliance with this EULA, SilverHub grants you a limited, non-exclusive, non-transferable license to access and use our platform.

This license is for your personal, non-commercial use in connection with skill-sharing activities within our community.

The license is revocable and may be terminated if you violate any terms of this agreement.

10. Permitted Use

Share skills and knowledge in a respectful, educational manner

Connect with other seniors for learning and teaching opportunities

Participate in community discussions and events

Use the platform's features as intended for skill-sharing purposes

Maintain accurate profile information and respect others' privacy

11. Restrictions and Prohibited Uses

You may not use the platform for commercial purposes without express written permission

Sharing inappropriate, offensive, or harmful content is strictly prohibited

Attempting to reverse engineer, modify, or distribute our software is forbidden

Creating multiple accounts or impersonating others is not allowed

Interfering with the platform's security or functionality is prohibited

12. Intellectual Property Rights

SilverHub and its licensors retain all rights, title, and interest in the platform and its software.

User-generated content remains the property of the respective users, but you grant us license to use it on the platform.

Our trademarks, logos, and branding materials are protected intellectual property.

You may not use our intellectual property without explicit written permission.

13. Disclaimer of Warranties

The SilverHub platform is provided 'as is' without warranties of any kind.

We make no guarantees about the platform's availability, accuracy, or fitness for any particular purpose.

We do not warrant that the service will be uninterrupted or error-free.

Users participate in skill-sharing activities at their own risk and discretion.

14. Limitation of Liability

SilverHub's liability is limited to the maximum extent permitted by Hong Kong law.

We are not liable for any indirect, incidental, or consequential damages arising from platform use.

Our total liability shall not exceed the fees paid by you, if any, for using the platform.

This limitation applies even if we have been advised of the possibility of such damages.

15. Agreement Updates

We may update this EULA from time to time to reflect changes in our services or applicable law.

Updated terms will be posted on this page with a revised 'Last Updated' date.

Continued use of the platform after changes constitutes acceptance of the updated EULA.

For significant changes, we will provide additional notice through email or platform notifications.